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E-commerce Operations Manager

T&A Solutions · Full-time · Noida

Strong analytical and data interpretation skills
Location
Noida
Experience
3+ Years
Salary
Depends on interview
Qualification
Graduation
Openings
1
Posted
May 19, 2026
Gender
Any
Category
Consultancy

1 About the Role

A reputed and growing organisation in the Retail sector. Recruitment handled by T&A HR Solutions, an ISO 9001:2015 certified placement consultancy.

2 Key Responsibilities

  • Oversee end-to-end e-commerce operations across order processing, fulfillment, and customer experience
  • Manage and lead a team of 5Ð10 members across customer support and operations
  • Monitor and optimize key operational metrics such as RTO, delivery performance, and order flow
  • Analyze data across regions/states to identify trends
  • Implement strategies to reduce RTO and improve operational efficiency
  • Work closely with logistics partners and internal teams to ensure smooth execution
  • Drive SOP creation, process improvements, and scalability of operations
  • Maintain dashboards and regularly report on key performance metrics

3 What We're Looking For

  • 3Ð5 years of experience in e-commerce operations, preferably in fashion D2C brand
  • Must be currently working in a fashion brand or have worked recently (within 2Ð3 months)
  • Consistent work history with no unexplained employment gaps
  • Prior experience with brands handling 1000+ orders per day
  • Strong analytical and data interpretation skills
  • Proven experience managing teams of at least 5Ð10 people
  • Deep understanding of B2C operations, COD orders, RTO management, and logistics workflows
  • High ownership mindset with ability to operate in fast-paced environment
  • Experience with Shopify or similar e-commerce platforms
  • Familiarity with logistics aggregators and operational tools
  • Strong problem-solving and process optimization skills
Experience
3+ Years
Qualification
Graduation

4 How to Apply

Email your updated resume to [email protected]
Call or WhatsApp us at 9041287949
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We work on both models depending on the requirement. Most mandates are success-based, while specialised and leadership searches are typically run on a retained basis.

Timelines depend on role complexity. Most positions see a relevant shortlist within 5–10 working days of sharing the brief.

Yes. We run large-scale and volume hiring drives with dedicated sourcing teams and structured coordination.

Yes. With offices across Chandigarh, Gurgaon, Mumbai, Hyderabad and Bangalore, we support hiring nationwide.

We begin every engagement with a detailed briefing to understand the role, team structure, and business context before sourcing.

Permanent staffing, Recruitment Process Outsourcing (RPO), executive search, bulk hiring, and contract or temporary staffing—plus HR consulting.

IT and technology, manufacturing, healthcare and pharma, finance and accounting, retail, logistics, media and more.

Yes. We run discreet, retained searches for senior management and leadership mandates.

Yes. We provide flexible contract, temporary, and project-based staffing for short-term and seasonal needs.

Yes. We provide end-to-end RPO support for ongoing and large-scale hiring requirements.

You receive regular shortlists, coordinated interviews, and clear status updates at every stage of the process.

We focus on relevance over volume—only genuinely matched profiles are shared, backed by structured screening.

Replacement terms are agreed upfront as part of the engagement, so expectations are clear from the start.

Yes. Sensitive and leadership mandates are handled discreetly to protect both your business and the candidates.

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