A reputed and growing organisation in the Industrial Engineering sector. Recruitment handled by T&A HR Solutions, an ISO 9001:2015 certified placement consultancy.
2 Key Responsibilities
Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, performance
App-Based Monitoring & Work Control: Use company app to track technician location
Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures
Zero-Leakage on Portal Compliance: Ensure every complaint acknowledged, attended, closed
Men + Material Coordination: Coordinate spares/material movement, urgent dispatches
RCA & CAPA Execution: Coordinate technical investigations with QA/QC, Production
Service Documentation Discipline: Ensure complete service visit reports, commissioning records
Dashboards & SLA Management: Maintain trackers for open complaints, aging, repeat issues
Training & Field Readiness: Train technicians on installation standards, safety, site conduct
Customer Communication: Coordinate with railway officials for access, approvals, closures
3 What We're Looking For
Proven experience managing distributed field service teams in railways/automotive/industrial
Strong execution discipline: run SLA-based closures and stop issues from aging
Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows
Strong coordination skills across QA/Production/Stores/Dispatch and stakeholders
Strong documentation rigor and ability to defend closures with evidence
Good Excel/MIS capability for reporting and analysis
B.E./B.Tech/Diploma in Mechanical/Electrical/Production preferred
Straight answers on engagement models, timelines and how we run a mandate—no jargon, no surprises.
Categories
We work on both models depending on the requirement. Most mandates are success-based, while specialised and leadership searches are typically run on a retained basis.
Timelines depend on role complexity. Most positions see a relevant shortlist within 5–10 working days of sharing the brief.
Yes. We run large-scale and volume hiring drives with dedicated sourcing teams and structured coordination.
Yes. With offices across Chandigarh, Gurgaon, Mumbai, Hyderabad and Bangalore, we support hiring nationwide.
We begin every engagement with a detailed briefing to understand the role, team structure, and business context before sourcing.
Permanent staffing, Recruitment Process Outsourcing (RPO), executive search, bulk hiring, and contract or temporary staffing—plus HR consulting.
IT and technology, manufacturing, healthcare and pharma, finance and accounting, retail, logistics, media and more.
Yes. We run discreet, retained searches for senior management and leadership mandates.
Yes. We provide flexible contract, temporary, and project-based staffing for short-term and seasonal needs.
Yes. We provide end-to-end RPO support for ongoing and large-scale hiring requirements.
You receive regular shortlists, coordinated interviews, and clear status updates at every stage of the process.
We focus on relevance over volume—only genuinely matched profiles are shared, backed by structured screening.
Replacement terms are agreed upfront as part of the engagement, so expectations are clear from the start.
Yes. Sensitive and leadership mandates are handled discreetly to protect both your business and the candidates.
Candidate information is handled securely and shared only with your consent, in line with good data practice.