A reputed and growing organisation in the Industrial Engineering sector. Recruitment handled by T&A HR Solutions, an ISO 9001:2015 certified placement consultancy.
2 Key Responsibilities
Making a high number of calls and sending high volumes of emails
Converting calls into order confirmation and follow up with factory for dispatch
Monitor and maintain customer data in required formats
Responding to customer complaints within 24 hours
Follow up for payment from customers to ensure efficient functioning
Inform clients of unforeseen delays or problems
Monitor team progress and propose improvements
Handle order processing with accuracy and timelines
Maintain customer satisfaction and feedback forms
Any other responsibility assigned by management
3 What We're Looking For
Excellent and persuasive communication skills in English and Telugu
Basic computer knowledge (MS Word and Excel)
Passionate, hard worker with organizational skills
Ability to prioritize and multitask
Ability to meet deadlines
Good liaison with other departments
Bachelor's degree in any discipline
Preferably experience in sales and customer service
Straight answers on engagement models, timelines and how we run a mandate—no jargon, no surprises.
Categories
We work on both models depending on the requirement. Most mandates are success-based, while specialised and leadership searches are typically run on a retained basis.
Timelines depend on role complexity. Most positions see a relevant shortlist within 5–10 working days of sharing the brief.
Yes. We run large-scale and volume hiring drives with dedicated sourcing teams and structured coordination.
Yes. With offices across Chandigarh, Gurgaon, Mumbai, Hyderabad and Bangalore, we support hiring nationwide.
We begin every engagement with a detailed briefing to understand the role, team structure, and business context before sourcing.
Permanent staffing, Recruitment Process Outsourcing (RPO), executive search, bulk hiring, and contract or temporary staffing—plus HR consulting.
IT and technology, manufacturing, healthcare and pharma, finance and accounting, retail, logistics, media and more.
Yes. We run discreet, retained searches for senior management and leadership mandates.
Yes. We provide flexible contract, temporary, and project-based staffing for short-term and seasonal needs.
Yes. We provide end-to-end RPO support for ongoing and large-scale hiring requirements.
You receive regular shortlists, coordinated interviews, and clear status updates at every stage of the process.
We focus on relevance over volume—only genuinely matched profiles are shared, backed by structured screening.
Replacement terms are agreed upfront as part of the engagement, so expectations are clear from the start.
Yes. Sensitive and leadership mandates are handled discreetly to protect both your business and the candidates.
Candidate information is handled securely and shared only with your consent, in line with good data practice.