Customer Relationship Executive (CRE)
T&A Solutions · Full-time · Mumbai
Strong customer-handling and problem-solving abilities.
Basic understanding of automobile service processes.
Proficiency in MS Office and CRM software.
Ability to work in a fast-paced, high-expectation environment.
Customer-first attitude with excellent attention to detail.
Passion for luxury automobiles and customer service excellence.
2 Key Responsibilities
- Act as the primary point of contact for customers visiting or contacting the workshop.
- Handle customer inquiries, service bookings, and follow-ups efficiently.
- Maintain strong relationships with premium and high-value clients.
- Coordinate with the Operations Head and service team to ensure smooth workflow and timely vehicle delivery.
- Ensure an excellent customer experience from vehicle drop-off to delivery.
- Keep customers updated regarding service status, timelines, and costs.
3 What We're Looking For
- Minimum 5+ years of experience in customer service, hospitality, or the automobile industry preferred.
- Experience handling luxury brands or premium clientele will be an added advantage.
- Excellent communication and interpersonal skills.
- Presentable personality with a professional and polished appearance.
4 How to Apply
Email your updated resume to hr5@tasolutions.in
Call or WhatsApp us at 9041287949
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