Field Service Engineer

1 About the Role

2 Key Responsibilities

• Provide on-site technical support for the installation, commissioning, and maintenance of ESS, Lithium-ion Battery, and Inverter Batteries.
• Diagnose and troubleshoot technical issues at customer locations.
• Perform repairs and replacements of faulty components as needed.
• Conduct system testing and verification to ensure proper functionality.
• Guide customers and installers through technical procedures and best practices.
• Document service activities, technical issues, and resolutions.
• Collaborate with the technical support and engineering teams to provide feedback and escalate complex issues.
• Stay up-to-date with the latest advancements in energy storage technology and inverter systems.
• Maintain a professional and customer-focused approach during field visits.

3 What We're Looking For

• Proven experience in fieldservice or technical support for Energy Storage Systems, Lithium-ion Battery, or Inverter Batteries.
• Strong understanding of electrical systems, power electronics, and battery technology.
• Knowledge of inverter operation, installation, and troubleshooting.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively in the field.
• Bachelor's degree in Electrical Engineering or a related field (preferred).
• Ability to travel extensively to customer sites.

4 How to Apply