Service Manager

1 About the Role

2 Key Responsibilities

• Extensive knowledge of supporting pharmaceutical industry, research institute & public sector enterprises
• 10 years of hardcore instrument servicing experience including installation, repair, calibrations and training
• Past experience for successfully meeting support team AMC, CMC, Repair, Calibration Targets (At Least 1cr)
• Minimum 3 years of team handling experience
• Knowledge of electronics repair, automation & LAN networking
• Proficient in documentation & understanding of quality systems such as ISO 9001, ISO 17025
• Good communication & customer handling skills
• Responsible for servicing of all products represented by MTPL
• Skilful to learn & adapt new technologies
• Physical fit for extensive travelling
• Reliable & consistent performer
• Responsible to achieve team targets
• Support sales team for demonstration & sales lead generation

3 What We're Looking For

• BE/B Tech in Electronics, Instrumentation or higher
• Team Handling
• Technical Skills
• Customer Handling
• Negotiations for service orders

4 How to Apply