CRM & Tech Ops Executive

1 About the Role

2 Key Responsibilities

• Basic handling of MySQL databases, including simple queries, updates, and backups.
• Manage web hosting panels such as OVI Panel, cPanel, and PHPMyAdmin.
• Monitor hosting performance, domain settings, SSL, and server-level configurations.
• Assist with simple PHP code changes, error fixes, and small updates.
• Coordinate with senior developers for more complex requirements.
• Manage IndiaMart inquiries, catalog updates, lead responses, and follow-ups.
• Handle inquiries from company website, maintain logs, and coordinate with sales for lead conversion.
• Assist in website development, content edits, page updates, product listings, and structural improvements.
• Ensure site information, images, and product data are always updated.
• Prepare inquiry and sales reports using Excel or Google Sheets.
• Analyse data trends for IndiaMart and website performance metrics.

3 What We're Looking For

• Diploma in Computer Applications / IT / Electronics, or BCA graduate.
• 1–3 years of relevant work experience.
• Basic working knowledge of: MySQL, Web hosting panels (OVI Panel / cPanel), PHPMyAdmin, PHP fundamentals
• Familiarity with website development or basic HTML/PHP structure.
• Experience managing IndiaMart or similar B2B portals.
• Basic skills in Excel or Google Sheets for data analysis.
• Good English communication skills (written and verbal).
• Strong task ownership, ability to learn fast, and willingness to handle multi-disciplinary tasks.

4 How to Apply