Technical Support Executive

2 Key Responsibilities

• Handle customer queries and provide technical support through voice calls.
• Understand customer concerns and provide appropriate solutions.
• Handle upselling and cross-selling opportunities.
• Maintain good customer relationships and ensure customer satisfaction.
• Resolve customer issues professionally and efficiently.
• Maintain records of customer interactions and complaints.
• Follow company processes and customer service guidelines.
• Coordinate with relevant teams for issue resolution when required.

3 What We're Looking For

• Minimum 1–2 years of experience in Voice Process, BPO, or Customer Support.
• Experience in Upselling/Cross-selling is mandatory.
• Fluent in English, Hindi, and Bengali.
• Excellent communication and customer-handling skills.
• Good problem-solving and interpersonal skills.
• Immediate joiners will be preferred.
• Female candidates only.

4 How to Apply