Customer Support / Back Office Executive

1 About the Role

2 Key Responsibilities

• Handle customer queries, provide support, and ensure timely resolution.
• Maintain client records, prepare reports, and update MIS on a regular basis.
• Assist in processing investment transactions, documentation, and compliance requirements.
• Coordinate with internal teams to ensure smooth operations and client satisfaction.
• Generate and analyze reports in Excel for management review.
• Support day-to-day back-office operations related to financial services.

3 What We're Looking For

• Proficiency in MS Office with strong knowledge of Excel/MIS.
• 3–5 years of experience in financial services, back-office operations, or customer support (preferred).
• Strong communication, organizational, and problem-solving skills.
• Attention to detail and ability to work independently as well as in a team.

4 How to Apply